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Quality

Record quality issues and follow corrective actions

A shared record of checks and quality issues

Each quality issue is linked to a product, lot or supplier, with measurements and affected quantities. Investigation, correction and closure remain part of the same record. Assign the necessary actions so the team knows what happens next.

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Follow an issue from detection to correction

The defect record shows affected goods, containment decisions and corrective actions. Each assigned action has a responsible person and a completion date.

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Lot decisions

Record whether affected goods are held, released, reworked or rejected after review.

Containment

Track where affected goods are moved while the team investigates the issue.

Inspection results

Measured values and specifications appear together with the recorded inspection result.

Corrective actions

Assign a specific correction with an owner and a clear completion date.

Make open quality issues easy to follow

Findings, deadlines and evidence remain available across the lots and products your team manages. Open issues and missing certificates make unfinished work visible.

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Issue details

The defect, affected lot, findings and next actions share one quality record.

Issues by lot

Check which problems are resolved and which still require action for each lot.

Action deadlines

See upcoming deadlines and the people responsible for resolving outstanding quality issues.

Follow-up checks

Record additional inspections and the time spent verifying that a correction worked.

Missing certificates

Track required supplier documents and follow up before closing the quality issue.

See how to organize your quality follow-up

Use a typical inspection and corrective action to explore a process that fits your production.

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How teams use it

Examples of how this can fit into daily work.

“When a seal fails inspection, we keep the measurements, held quantities and corrective action together. The next shift can see exactly what still needs checking before release.”

QM
Quality manager
Food packaging plant

“We can trace an assembly defect to the lot and record the follow-up test. Production and quality review the same information instead of comparing separate reports.”

PL
Production lead
Electronics assembler
Connected information
Keep the details and follow-up work in the same workspace.
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ProductionFollow manufacturing orders, component requirements, progress and actual production costs.ExploreInventoryTrack stock quantities, locations, reservations and availability.ExplorePurchasingManage purchase requests, supplier orders, receipts and payment terms.Explore

Questions and answers

The product or lot, defect, measurements, affected quantity, supporting documents and corrective actions. Adapt the fields to your checks and quality procedures.

See how to organize your quality follow-up

Use a typical inspection and corrective action to explore a process that fits your production.

Book a demo
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    1. 🧪Quality
    2. /
    3. Quality issues

    Quality issues

    Reported3
    QN-0251
    LF
    Minor
    QN-0252
    TV
    Minor
    QN-0253
    NB
    Major
    Investigating3
    QN-0248
    CR
    Major
    QN-0246
    TV
    Major
    QN-0247
    LF
    Critical
    Correcting2
    QN-0241
    NB
    Major
    QN-0243
    CR
    Minor
    Verification2
    QN-0237
    LF
    Major
    QN-0239
    TV
    Minor
    Closed2
    QN-0230
    CR
    Minor
    QN-0232
    NB
    Minor
    Investigating
    CRCamille Roux
    Major
    Pouch 250 g
    PK-260912
    17 Sept 2026

    Comments

    1. Léa Fontaine15 Sept, 07:10

      Held 240 bags from lot PK-260912. Seal width measured 4.1 mm against the 5.0 mm work instruction.
    2. Camille Roux15 Sept, 07:35

      Checking the sealing jaw setup. Keep the lot on hold until the repeat sample is reviewed.
    PK-260912
    Pouch 250 g · Seal width below specification
    On hold
    240
    bags held

    Inspection

    4.1 mm seal width
    Accepted from 5.0 to 5.5 mm
    3 mm6 mm
    Work instruction
    Seal width 5.0 mm
    Camille RouxQuarantine rack
    Containment
    Held

    Pouch 250 g

    PK-260912 · 240 bags

    1. P2

      Released

      Packing line 2

    2. QR

      Holding

      Quarantine rack

    15 September08:40
    Seal width
    Pouch 250 g · PK-260912
    Upper limitTargetLower limitOut of limits
    • 07:00: 5.3
    • 07:30: 5.2
    • 08:00: 5.3
    • 08:15: 5.1
    • 08:30: 4.1 Out of limits
    Samples out of limits1 of 5
    Replace worn alignment guide
    QN-0241 · Corrective action
    Correcting
    Owner
    Nicolas Bruel
    Due
    19 September
    Severity
    Major
    Seal width below specification / QN-0248
    Pouch 250 g · Lot PK-260912
    InvestigatingMajor
    Measured4.1 mm
    Sample at 08:30
    Work instruction5.0 mm
    Sealing jaw setup
    Quantity held240 bags
    Quarantine rack
    OwnerCamille Roux
    Checking the jaw setup
    Due date17 Sep
    Issues by lot
    Open and closed quality issues
    Lot
    Issues closed1/7
    x

    Pouch 250 g · PK-260912

    closed: 0/4
    • Seal width below specification

      Investigating

    • Missing supplier certificate

      Reported

    • Replace worn alignment guide

      Correcting

    • Verify revised pack instruction

      Verification

    Printed carton · CT-260910

    closed: 1/3
    • Label roll alignment

      Closed

    • Wrong carton label

      Reported

    • Rework carton print setup

      Correcting

    QN-0247
    Mixed lot labels · HS-260908
    Critical
    3 days
    Time left
    Since reported3 days/6 days
    x
    Owner
    QN-0237
    Repeat pressure sample · HS-260908
    Verification
    1 h 15Logged
    Pull 5 housings09:00 – 09:15
    15 min
    Pressure test09:15 – 09:55
    40 min
    Record the results09:55 – 10:15
    20 min
    Léa Fontaine3 entries
    QN-0253
    Missing supplier certificate · PK-260912
    Reported
    5 days
    Until the certificate is due

    Today

    Asked 13 Sep20 Sep
    Chase the supplier

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