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Enobase Knowledge

One home for what your team knows

A review queue, not a shared drive nobody opens

Procedures and policies move from drafted to published on a board your team shapes, with an owner and a status at every step โ€” instead of a folder where the newest version is a guess.

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Give the team a shared place to start.

Write and maintain a living handbook with clear ownership, structured guidance and inline editing.

See it on your own data

Knowledge that stays close to the work

Searchable, written together, connected to the records it is about, and scoped to the people who should see it.

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Every procedure, in one searchable home

Checklists, onboarding steps and how-tos live where the team already works, instead of scattered across tools.

Reachable from everywhere the team already works

Search finds the right procedure from the workspace itself, without a bookmark nobody remembers to update.

Connected to the record it is about

A policy links to the client, the vendor or the workflow it governs, so a reader never has to guess which applies.

Written together, not passed around

Two people edit the same document at once, and a figure quoted in the text stays tied to the record it is computed from.

Teams that stopped keepingtheir knowledge in a separate tool

What changes once procedures and policies read from the same records as the work.

โ€œThe refund policy used to be a PDF three people disagreed about. Now it is the checklist support actually opens.โ€

PC
Patrick Celeghin
Chef Traiteur @ Paulus

โ€œA procedure linked to the vendor it applies to gets read before the order ships, not after something goes wrong.โ€

JL
Julien Loriers
Founder @ JML
Built for teams whose knowledge is read from the operation, not filed away from it.
From the first draft to the record it governs.
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Questions about knowledge in Enobase

What teams ask before they move their first procedure.

It replaces the copy that drifts out of sync with the work. Procedures and policies live beside the records and workflows they govern, searchable from the same workspace, and each one carries a status a reader can trust.

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Onboarding ChecklistProcedure
Updated this week ยท 5 steps
Workspace accessDone
Equipment requestDone
Compliance training3/5
Data handlingDone
Security basicsDone
Code of conductDone
Vendor policyPending
Safety briefingPending
Manager 1:1 scheduledPending
Buddy assignedPending
Integrations
Connected to your workspace
  • Gmail
    Email and conversations
  • Google Drive
    Files and documents
  • Slack
    Messages and notifications
  • Notion
    Projects and knowledge
  • Synced to

    Vendor onboarding workflow

  • Linked from

    Delcourt & Fils โ€” vendor record

  • Referenced by

    Quarterly audit checklist

  • Attached to

    New hire onboarding task

Playbooks / Refund policy

Customer Refund PolicyInรจs

A refund is accepted within the return window if the order was delivered and unopened. Exceptions are reviewed case by case, and the review checklistMarc below is what support actually works from.

What a request needs before it's approved:

  • Return window:
  • Condition: Unopened
  • Refund method: Original payment

Every approved request writes back to the order record automatically, so support and finance read the same status.

    1. ๐Ÿ“–Knowledge
    2. /
    3. Welcome to the team

    CRCamille Roux
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