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AI assistant

Let your AI assistant do the work.

An assistant that works with your business context

The assistant can answer business questions, help prepare documents and turn instructions into changes in your workspace. Its help uses your data and context. AI can also be part of a workflow, as in this example that reads an enquiry and routes the follow-up.

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Turn a request into useful work in your workspace

The assistant’s help connects to the records, tasks and messages your team uses. For recurring work, AI interpretation can be combined with workflow rules that define when actions happen.

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Actions in your workspace

Find created tasks, updated records, and follow-up actions with your team’s work.

Request processing status

Request statuses show which enquiries have been routed and which need review.

Use workspace changes in automations

Let record changes start a workflow that includes AI where needed.

Connect information from other tools

Use connected tools as sources for the information your processes need.

Use AI for interpretation and conversation

AI can read a customer message, explain business information or draft content. Workflows provide fixed rules, with AI steps where interpretation is useful. Resulting actions and records remain available for review.

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Choose the model for an AI step

Select the model used to interpret information within the workflow’s AI step.

Answers with supporting context

Read the explanation and supporting context before deciding what to do next.

Follow an AI-assisted process

Review the message analysis, routing decision, and follow-up produced by the workflow.

Describe a rule in plain language

Ask the assistant to help turn a recurring request into an automation.

Keep track of the resulting work

Completed actions and related notes remain in the history of the work.

Review the work behind an automation

When the assistant helps build a workflow, you can inspect its trigger, steps and results.

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How teams use AI in their daily work

Ask for help using the information already in your workspace.

“I can describe the information we need to track and ask the assistant to help organize it. We can adjust the workspace as our process changes instead of starting again in another tool.”

OL
Operations lead
Growing team

“When a new enquiry arrives, AI helps interpret what the customer is asking for. We use clear workflow rules for assignment and follow-up, so the two parts have different jobs.”

RO
Revenue operations
Sales team
Work with your business information through conversation
Ask questions, prepare content, and describe the changes your team needs.
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Data ModelOrganize your business data into tables and connect related records.ExploreAnalyticsCreate reports and dashboards to understand your business data.ExploreIntegrationsConnect your workspace with the other tools your team uses.Explore

Questions and answers

How to use this in your workspace.

The assistant can help with business questions, written content, documents and changes to your workspace. Relevant context helps it prepare an answer or action that you can review and refine together.

An AI assistant shaped around your team’s daily work.

In a 30-minute demo, review the questions, searches and recurring tasks your team handles, then explore how Eno’s assistant could support them with your data and approval rules.

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Actions

Deal moved to Won

Kickoff task created and assigned to the CS team.

Invoice 32 days overdue

Reminder sent to the account owner automatically.

New message in #support

Ticket opened and routed to the on-call agent.

Needs a person9:02

AI cannot confidently read intent from the message, so the lead is queued for review rather than guessed.

Reviewed9:03

Confirmed as a strong fit and assigned to the territory owner.

Follow-up sent9:04

The first outreach email went out, and the decision is logged on the lead.

Needs a person9:02

AI cannot confidently read intent from the message, so the lead is queued for review rather than guessed.

Reviewed9:03

Confirmed as a strong fit and assigned to the territory owner.

Follow-up sent9:04

The first outreach email went out, and the decision is logged on the lead.

  • Record created

    New deal — Acme Corp

  • Status changed

    Invoice moved to Overdue

  • Field updated

    Order — ship date set

Ready for a rep, not a sequence

This lead reads like the deals that closed fastest last quarter, and nobody owns the account yet.

  • Budget and timeline both land in the top quartile of qualified leads.
  • No existing owner in the account list, so it is routed to this month's territory rep.
  • Two similar messages arrived in the last hour, which the rep may want to know.
Lead routing
RunningCompleted
Message readIntent, budget and urgency extracted from the form.AI reading of the submission
Routed to a repConfident match, assigned to the territory owner.Routing rule
Follow-up scheduledFirst outreach email queued for tomorrow morning.Sequence

  1. Workflow completed

    Lead routed to the territory owner

  2. Note added

    Rep flagged two similar leads this hour

  3. Deal reviewed

    Included in the weekly pipeline sync

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